Beacon Technologies Group offers a full-suite of professional services in order to provide the best experience for our customers.
Beacon Technologies Group designs a collaborative process to reflect our customer's needs, specific goals for the conversion, timing consideration and the implementation philosophy of each customer. From plan conception through testing, our implementation team consistently delivers a controlled go-live experience.
From initiation through go live, our Project Managers lead the implementation process to ensure all milestones are met and to help mitigate issues.
Our Business Analysts conduct operational analysis to help make sure benefit plan configuration, claim adjudication, automated operations and other business needs. Our team helps structure our customers systems (during implementation or afterwards) to help them achieve the highest operational efficiency.
In person and web-based training is supplemented with context sensitive help, clear documentation and video training and tutorials. Plus, we can customize training just for you. It is Beacon Technologies Group's goal to leave the customer with all of the tools needed to be optimally efficient with our SpyGlass and HIPAA Director software.
Conversion varies due to the unique possessing requirements, nuances and challenges that need to be addressed. Beacon offers Conversion Tools to help map into SpyGlass the data you provide. Once loaded, our Conversion Validation rules help identify areas that need attention.